Tuesday, August 21, 2018

BlackWhite App Contact Us

As a user, if you have any queries, concerns or wish to share any comments regarding our app, please get in touch with the BlackWhite support team who will be more than happy to answer your questions.

Below are some of the questions many users ask

Who Uses BlackWhite App?
Registration is free and this app caters to singles who are interested in dating people from a different race. If you are a fan of dating outside the team then this is the best place to search for love. Anyone who is single and is over 18 years of age can register on the app and begin looking for other singles in their local area.

Is there a way to make changes to my profile information?
Users can simply go to the “MY ACCOUNT” section of this app and make changes to the information they like. Swearing, solicitation of sex and nudity are not allowed on this app. Anyone found to be breaking this policy will have their account terminated/suspended.

What makes BlackWhite different from any other app?
This app is perfect for users who are looking for a long-term commitment or relationship because it makes users connect and communicate quicker with its awesome features. BlackWhite lets users create a profile very quickly and thanks to the Spark features, users can swipe left for people they are not attracted to and swipe right for those they are attracted to.

Does BlackWhite Keep My Information Secure?
All information provided by users is kept safe and is not shared or distributed without their consent.

I don’t want to receive email anymore, what do I do?
Users can change their contact preferences by going to the “MY ACCOUNT” section of the app. Once there they will see an option which allows them to control the type of messages or notification they receive as well as how often.

How Do I Deal With Suspected Fake Profiles?
The best way to deal with a profile or users you believe are fake is to report it to customer support. They will take on the matter and launch an investigation.

I want to close my account, what should I do?
Get in touch with customer support and they will walk you through the step by step procedure which ensures successful closure of your account.


  1. I don’t know why my account has been suspended, need help to re-activate my account

  2. Please can you do an update for this app please because every time I click on a profile the app closes !! Very annoying , I’m using an iPhone 7+
    Thank you

  3. Why does this app keep closing on me??

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